Privacy policy
Last updated: August 2026
1. What this policy covers
This policy explains how Compni, a product built and operated by Digisoftas, collects, uses and protects information when you use our website, dashboard, or WhatsApp and Instagram automation on behalf of your business.
2. Information we collect
We collect information in a few ways:
- Account information you give us directly, such as your name, business name, email address and phone number.
- Business data you upload, such as product lists, prices, delivery zones, and customer records.
- Conversation data from customer interactions handled through Compni on connected channels.
- Usage information, such as how you interact with the dashboard, to help us improve the product.
3. How we use your information
We use collected information to:
- Operate the core features of Compni, including automated replies, order tracking and payment confirmation.
- Improve the accuracy and usefulness of the AI assistant over time.
- Communicate with you about your account, billing, and product updates.
- Meet legal and regulatory requirements.
4. Who can see your data
Your business data, including customer records and conversation history, belongs to your business. We do not sell your data to third parties. Data may be shared with service providers who help us operate Compni, such as hosting and payment processing partners, under confidentiality obligations.
5. Data storage and security
We use industry-standard measures to protect data stored on our systems, including encryption in transit. No system is completely secure, and we continuously review our practices to reduce risk.
6. Your rights
You can request a copy of your data, ask us to correct inaccurate information, or request deletion of your account and associated data, subject to any legal retention requirements. See our NDPR page for more on data rights for users in Nigeria.
7. Changes to this policy
We may update this policy from time to time. Significant changes will be communicated through the dashboard or by email.
8. Contact us
Questions about this policy can be sent to [email protected].